Enjoy the games you love to play at Escape Family Entertainment Center with no limits! Power-Up your hour today!
Earn rewards resort wide with Power-Up: The Player's Club! As a family entertainment center and resort, we strive to deliver to you the best service and experience. When you play in the arcade you earn tier points. When you earn enough points you can move up in levels. All registered card holders begin in the Silver tier and continue up through Gold, Platinum and finally Black Diamond. Rewards offered range from free play, bonus credits and discounts to free gifts, comp meals, comp stays, and exclusive event invitations. Registered card members receive a monthly mail-out including all of the rewards. Visit our Player’s Club Desk, located near the escalators on the 2nd floor, for more information or call the club at 228-271-6346 and follow the menu instructions for Escape Family Entertainment Center. Play on, Power Up! #mvillebiloxi #familyfun
Power-Up: The Player’s Club has changed! You asked, we listened, and now we will deliver! Starting February 1st 2020 The Player’s Club Tier Program will be radically improved. In order to enrich your experience, we have restructured the club to provide more rewards, bigger rewards, and rewards more often.
Our new program eliminates the tier structure (Gold, Platinum, and Black Diamond) and now rewards your play monthly. Every 30 days, the rewards change and your reward points reset. This means you can achieve up to 15 rewards every 30 days, ranging from free games, meal vouchers, hotel comps, special unlimited packages, electronics, gift cards, and so much more!
If your Escape Game Card reload qualifies you for multiple rewards in one transaction, you will receive each reward achieved at the time of purchase! If you achieve a reward that you may already have, you can also substitute your reward with a game card boost! Some features of our previous Player’s Club rules still apply. Reward Points cannot be combined, game cards must be registered to receive your reward, and all players will continue to receive their 10 free game plays on their birthday for green readers. Tickets, boosts, and bonuses will also continue to be earned as always, and will never expire. You will also still receive your monthly email for upcoming rewards so you can plan each visit to achieve your next prize!
All Gold, Platinum, and Black Diamond cards should be switched to our Escape Game Card by March 1st 2020. You can keep your existing card if you wish, but this may mean you’re ineligible for future rewards. You may also see us reference Tier Points as Rewards Points, but know they are achieved the same way, and can be earned at both Margaritaville Resort Biloxi and Margaritaville Resort Vicksburg.
If you have questions regarding these changes, our would like to make suggestions for future prizes, please visit us at the Power Up Player’s Club Desk on the 2nd floor or email us at finsfeedback@m-ville.com
What kind of rewards can you earn?
Below is a Club Tier list of offers that you will be eligible for as you move up in tiers. Any offer below in the Club Tier list is not guaranteed every month since they change. This informational chart may not be presented at any venue on property to receive discounts or offers. The offer emails are sent out each month and vary so you always get something new! Check your email for the monthly offers or visit the Power-Up: The Player's Club desk on the 2nd floor FEC to claim your offers. Offers are also available below. If you are not receiving our monthly email, make sure your email information is correct or updated accordingly with our staff.
Questions regarding Power-Up The Player's Club? Email us at powerup@m-ville.com
January Rewards
Silver Tier
- 25 Credit Power-Up Boost when you upgrade to Gold during the month!
- 10 FREE plays received ON your birthday – with 7 days to use them! Green readers only. Rewards applied automatically to registered cards with birthday.
Gold Tier
- Daily Free Play- 1st two games! Automatically applied to your game card daily.
- 50 credit power-up boost when you upgrade to platinum during the month!
- 10 FREE plays received ON your birthday – with 7 days to use them! Green card readers only. Rewards applied automatically to registered cards with birthday.
- Buy one night and get the second night FREE at the hotel! Can be used Sunday-Thursday only. You may begin picking up your reward voucher from the Power-Up Player’s Club Help Desk on January 1, 2020. Subject to availability. Not available on Blackout Dates or Holidays.
Platinum Tier
- Daily Free Play- 1st two games! Automatically applied to your game card daily.
- 100 credit power-up boost when you upgrade to platinum during the month!
- 10 FREE plays received ON your birthday – with 7 days to use them! Green card readers only. Rewards applied automatically to registered cards with birthday.
- Receive 1 FREE one-night stay voucher! Can be used Sunday-Thursday only. You may begin picking up your reward voucher from the Power-Up Player’s Club Help Desk on January 1, 2020. Subject to availability. Not available on Blackout Dates or Holidays.
- Come pick-up your logo’d Power Bar Key Chain if you did not pick-up yours up in December! Available at the Players’ Club Desk.
- Get 3 free attractions per week in January! You must go to the Players’ Club Desk the to activate it the first time you want to redeem.
Black Diamond Tier
- Daily Free Play- 1st two games! Automatically applied to your game card daily.
- 10% discount every day, resort-wide! Must present a valid ID and player’s card required.
- 10 FREE plays received ON your birthday – with 7 days to use them! Green card readers only. Rewards applied automatically to registered cards with birthday.
- Receive two FREE one-night stays! Can be used Sunday-Thursday only. You may begin picking up your reward voucher from the Power-Up Player’s Club Help Desk on January 1, 2020. Subject to availability. Not available on Blackout Dates or Holidays.
- Come pick-up your logo’d Power Bar Key Chain if you did not pick-up yours up in December! Available at the Players’ Club Desk.
- Get 3 free attractions per week in January! You must go to the Players’ Club Desk the to activate it the first time you want to redeem.
General Terms & Conditions for New Club Program and Rewards:
Some exclusions and restrictions may apply. Must be a registered card holder with a valid email address and remain a registered card holder to participate. Card holders must be 18 years old to register, or have the permission of his/her legal guardian. Reward points are earned by accumulated purchase of game credits. One (1) Reward Point is earned for every dollar spent. Rewards are determined by Rewards Points accumulated each month. Reward points reset on the first of every month and cannot be combined. Rewards’ expiration dates are contingent upon date of issuance and documented on receipts and/or vouchers. Receipts and/or vouchers have no cash value and cannot be replaced if lost or stolen. Automatic Rewards are applied directly to Game Card and cannot be exchanged. Game Card must be presented at time of redemption to receive reward. Age restrictions may apply. Must be 21 for alcoholic purchases and room reservations. Multiple-night room reservation offers must be booked consecutively. Birthday Party Packages require a 72-hour reservation made with a Birthday Party Team Member. Upgrades available at additional costs. Some rewards may be substituted, but are subject to availability and while supplies last. Tax and gratuity not included. Some receipts and/or vouchers must be surrendered at time of redemption. Remaining balance of receipts and/or vouchers cannot be reissued. Cannot be combined with any other offers or discounts. Cards, receipts and/or vouchers, and rewards are non-transferable and non-refundable. Management reserves all rights.
Frequently Asked Questions
- No, we do not have a casino floor. Here at Margaritaville Resort Biloxi we offer several restaurants and bars, a steak house, family entertainment center, shopping, and a coffee shop all open for the public. As a resort hotel guest you have exclusive access to our pool area and fitness center.
- Power-Up: The Player's Club is our loyalty program. When you play in the arcade you earn tier points. When you earn enough points you can move up in levels. All registered card holders begin in the Silver tier and continue up through Gold, Platinum and finally Black Diamond. Rewards offered range from free play, bonus credits and discounts to free gifts, comp meals, comp stays, and exclusive event invitations. Registered card members receive a monthly mail-out including all of the rewards.
- Here at Margaritaville Resort Biloxi we offer several restaurants and bars, a steak house, family entertainment center, shopping, and a coffee shop all open for the public. As a resort hotel guest you have exclusive access to our pool area and fitness center. Some times during the year we host special events where pool passes are available for purchase.
- 5.7 credits on average | Games range from 2.9 credits to 30 credits. See credit chart on the Escape Page!
- E-tickets can only be redeemed in the prize center. However, there are vouchers in the prize center for meals and attraction access.
- No, additional e-tickets can not be purchased.
- Yes, only if the primary card has been registered with an email.
*tier points are non-transferable.
- Every month an email with the offers is sent out to the registered members. It is also available here on this webpage. Any type of physical voucher or gift can be picked up at the club desk, located in Escape FEC on the 2nd floor. Should the desk be temporaily closed, vouchers and gifts can be picked up in the prize center. Offers are only redeemable at the Biloxi Location.
- Military members receive 10% off resort-wide everyday. In the FEC the offer is a 10% boost on their card rather than a 10% off discount.
- There is no cost to enter the arcade. To play a game simply load money onto a game card at a kiosk. The money put on the reloadable game card is converted into credits. When at a game, slide your card into the card reader. When the reader lights up green, the game is ready to be played. When the reader lights up red, the card may not have read properly. If the card reader is initially red, the game may be temporarily out of service. See credit chart on the Escape Page!
- Most of the games in the arcade pay out an amount of e-tickets. We do not have paper tickets on property. If e-tickets have been earned, they are automatically added to your card. If the game is still counting tickets won (visible on the card reader), you do not have to wait for it to stop counting. The information is logged so you are free to continue on and play something different in the arcade.