Our water playground is not heated. The water playground is open from March through October and closed for the colder winter months.
We are a smoke-free property. We provide designated smoking areas outdoors, but smoking is not permitted indoors or on balconies.
While we will do our best to accommodate requests, we cannot guarantee that rooms will be close together or adjoining.
You can find our cancellation policy [here].
We do allow pets! View our pet policy [here].
Each of our rooms features a mini-fridge. However, only our King Corner Suites feature a microwave.
Our King Corner Suites feature a soaking hot tub.
You must be 21 years or older to check in at this property.
With most credit cards, the incidental hold is released at check-out and the authorization will drop off 3–5 business days after your check-out date. With debit cards, it can take up to 30 days to reflect these changes.
Please contact our front desk for early check-in information at 228-271-6377. Early check-in begins at 1:00 PM, is based on availability, and cannot be guaranteed. Our Check-In time is at 4:00 PM. Early check-in is subject to availability and additional charges.
Rooms include 2 water playground passes per bed. You are able to purchase up to 2 additional passes per room for $48.15 each, which are valid for your entire stay. Children 5 years old and younger are not required to wear a pool pass.
Your pool pass is valid throughout your entire stay. If your pass becomes damaged or is removed for any reason, you may present the pass to the front desk to receive a new one at no cost. If the pass is lost or not present, charges will apply.
The water playground opens for the season in March and closes in October, weather permitting.
Our water playground will close in the event of lightning, winds, and/or rain strong enough to create safety concerns for guests and team members.
Our water playground is exclusive to hotel guests.
All attractions, excluding the water playground, are open to the public. This includes the Escape Family Center as well as all of our restaurants.
Escape Family Entertainment Center is open to the public; you pay as you play.
Our property does not have a casino, but it is located near many casinos in the Biloxi area.
Meals are not provided in the price of your stay. However, we have many dining options available on property.
Yes, we use separate fryers for guests with shellfish or seafood allergies and keep those products separate. We do not use peanut oil for food preparation but use soybean oil in fryers. For nut allergies, please inform your server, as walnuts are a topping for oatmeal in the Café and served on the side. For gluten-free options, we offer several marked selections in the Margaritaville Café, cauliflower pizza crust in Farruggio's Pizzeria, and gluten-free burger buns and brownie sundaes in the Café. Guests should always inform their server of any allergies or dietary restrictions.